Privacy policy

Personal data we process

Claerhout processes your personal data because you are using our services and/or because you yourself have provided us with these data. Below is an overview of the personal data we process:

By filling in the contact form with their data, users authorise this application to use these details to reply to requests for information, quotes or any other kind of request.

Detailed information about the processing of personal data

Personal data is collected for the following purpose and through the use of the following services:


The services mentioned in this chapter allow the owner to study and analyse web traffic and can be used to identify user behaviour.

Google Adwords conversion tracking (Google)

Google AdWords conversion tracking is an analytical service provided by Google, Inc., which links data from the Google AdWords advertising network to actions carried out on this website.

Personal data collected: data relating to cookies and usage.

Processing site: US - Privacy Policy

Google Analytics (Google)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google will use the information collected to track and analyse the use of this application, to produce reports on its activities and to share them with other Google services.

Google may use the data collected to contextualise and personalise the advertisements within its own advertising network.

Personal data collected: cookies and usage data.

Processing site: US - Privacy Policy - Opt Out

Remarketing and Behavioral Targeting

These services allow this website and its partners to inform, optimise and serve advertising based on past use of this website by the user.

This activity is performed by tracking usage data and by using cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activities.

AdWords Remarketing (Google)

AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity of this website with the Adwords advertising network and the doubleclick cookie.

Personal data collected: cookies and usage data.

Processing site: US - Privacy Policy - Opt Out

Special and/or sensitive personal data that we process

Our website and/or service do not intend to collect data about website visitors who are under the age of 16, unless they have permission from their parents or guardian to that end. As we obviously cannot check whether an Internet user is actually over 16, we urge parents to carefully monitor their children's online activities in order to prevent data about children being collected without the required consent. If for any reason you believe that we have collected personal information about a minor without this consent, you are kindly requested to contact us via, then we will delete this information.

Reasons for obtaining data

Claerhout processes your personal data for the following purposes:

Data storage time and location

Claerhout will not keep your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Our storage period is 5 years. Data is kept in Belgium.

Sharing with others

Claerhout provides exclusively to third parties and only if this is necessary for the performance of our agreement with you or to comply with a legal obligation. Data will not be shared outside the EU.

Keeping track of website visits

Claerhout uses functional, analytical and tracking cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. Claerhout uses cookies with a purely technical functionality. They ensure that the website works properly, and, for example, remember your preferred settings. We can also use this to optimise our website. We also place cookies to track your browsing habits so that we can offer customised content and advertisements. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser. 

Right to inspect, correct or remove data

You are entitled to inspect, correct or remove your personal data. Requests for inspection, correction or removal can be sent to To make sure that the request for inspection has been made by you, please include a copy of your proof of identity with the request. Your passport photo and citizen service number (BSN) in this copy should be shown in black. This to protect your privacy. Claerhout will reply to your request as soon as possible, and no later than within four weeks.


Claerhout takes the need to protect your data very seriously and appropriate measures are taken to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly protected or that there are signs of misuse, please contact Complaints may be submitted via the Commission for the Protection of Personal Privacy.

This statement may be amended, without prior notice, in accordance with, in particular, legal developments. We therefore ask you to check on a regular basis whether any changes have been made and, if so, what those changes are. Changes will take effect as soon as they are published on this website.